We understand your family schedule can change. As a small business, we have our cancellation policy in place so that we can maintain a healthy staff to help us bring our very best towards hosting an engaging, vibrant and educational experience for your kids. Below is our summer camp policy.
If you signed up for our summer 2021 camp and need to cancel it due to scheduling conflicts, email us at firstname.lastname@example.org.
Below is our policy.
Transfer to a different camp week for no charge, any time until 12pm ten (10) business days before the start of your camp session, pending availability.
If you cancel prior to May 21, you will receive a full refund of your payment to the original payment method, less a $100 processing fee for each session and each child canceled.
If you cancel between May 21 and up to ten (10) business days prior to your camp start date, you will receive a 100% credit for each session purchased, less a $100 processing fee for each session canceled, usable for any STEMful offering through December 31, 2022.
No credit or refunds will be provided if you cancel within ten (10) business days of your camp start date. If you are on a payment plan, you will be charged for the remaining amount of what you owe when you cancel within ten (10) business days of your camp start date.
If STEMful cancels for any reason, you can choose a 100% refund to the original payment method or a 100% credit that can be used through December 31, 2022.
A few things to note:
Camp fees are not refunded or prorated for days missed due to illness or other life circumstances.